Small Animals Veterinary Clinics: Clinical Benefits, Workflow and How Clinics Successfully Implement Laser Therapy
This article is based on an interview with Paul Rutherford from The Vet Lounge, recorded during a K-Laser service and maintenance visit in our office.
Paul manages three veterinary clinics with nine veterinarians, and has over two years of experience implementing K-Laser in a busy multi-clinic environment. His insights highlight how K-Laser delivers the best outcomes when it is embedded into daily clinical workflows.
K-Laser service visit and interview with Paul Rutherford (The Vet Lounge) — discussing real-world laser applications and clinic workflows with Dr Laurence Oner, Clinical Director at Laser Labs
Why clinics choose K-Laser
K-Laser isn’t just a “nice extra” in modern veterinary practice — it’s a clinical service that can support wound healing, pain reduction, post-operative recovery, inflammation control of musculoskeletal injuries, and feline and canine rehabilitation outcomes across a wide range of cases.
But the real difference isn’t only the efficacy of the laser device. It’s how a clinic implements it: who uses it, when it’s prescribed, how it’s packaged, and how the team builds confidence in real-world use.
"Clinics often start small — then scale as confidence grows"
Paul manages a multi-site veterinary group. He added K-Laser after researching what services could be introduced into practice. The first entry point was wound management, then the clinic quickly recognised the broader value in:
- orthopaedics injuries (cats- dogs)
- canine and feline rehabilitation
- post-surgical support (pain - incision - edema - tissue damage)
- chronic inflammation cases (like pet arthritis, chronic otitis in dogs)
- selected dentistry cases (post-procedure inflammation)
- urinary cases where inflammation and pain drive relapse risk (e.g., FUS cystitis / blocked-cat recovery support alongside standard care)
Injuries resulting from dog and cat fights are common, and post-surgical or post-trauma wound management is a standard component of veterinary care.
K-Laser supports:
- Reduced pain and inflammation
- Faster tissue recovery
- Better wound quality
- Fewer post-surgical complications
One key theme from this discussion: clinics care about complications.
Even if a wound “would have healed anyway,” clinics and owners notice when recovery is smoother:
- fewer breakdowns
- fewer infections
- better tissue quality
- less time in cone/bucket
- less frustration for the owner and clinic team
“Once laser therapy became part of our everyday workflow, it stopped being an ‘extra’ and became something we automatically consider for wounds, surgery, pain, and rehabilitation.”
— Paul Rutherford, The Vet Lounge
- Gold Coast - Australia
Who uses the laser in practice?
Successful clinics use a shared-care model:
This structure makes pricing simple and predictable. It ensures the service continues even when the clinic is busy.
How clinics charge for it
Paul provided two practical examples that many practices can copy:
That’s why ongoing education matters.
K-Laser has a strong network of clinicians to learn from.
Confidence is the real barrier
Early on, even experienced clinicians question:
“Are we doing this right?”
That uncertainty is normal. It’s why implementation matters:
- Confidence improves prescribing
- confidence improves compliance (safety, goggles, handling)
- confidence improves conversion (explaining value to owners)
And confidence grows fastest through:
What a successful rollout looks like: “who does what”
Laser becomes part of daily practice — not a special event.
Finally, a clinic-wide laser service becomes easier to sell when clients already understand it.
One of the best implementation tips from the transcript was to combine laser rollout with basic marketing that educates:
- simple case-based blogs (monthly is enough)
- short videos showing what the service looks like
- clear explanation of why laser is added (pain, inflammation, healing, recovery)
This reduces mystery and increases acceptance when owners are in the consult room.
Scaling K-Laser across multiple clinics
Paul had three practices and one main laser site. Implementing another K-Laser in a second clinic, he would expect:
- Faster adoption from the team as they already have an understanding of the applications, protocols and expectations.
- Quicker ROI (estimated 7–8 months) with a well-run implementation plan.
Once teams understand laser, implementation accelerates.
K-Laser has clinical power. But the clinics that get the best results treat it as a structured service:
- clear workflows
- staff confidence
- packages and pricing
- case-based adoption
- ongoing education
That’s how laser becomes a reliable part of daily practice — not just a device in the cupboard.
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