SUPPORT SUSTAINABILITY OF YOUR LASER SERVICE

Forward-thinking medical and veterinary practitioners are increasingly concerned about technology obsolescence in today's rapidly changing environment. Below are five key criteria that can help prevent your laser service from becoming obsolete and increase its sustainability.

The 5 key criteria to support a laser service sustainability:

Lifespan of the laser device
Software update availability
Adaptability to new publications
The design of the laser unit
Management of technical issues

1- Lifespan of the laser device

The industry standard for warranty on laser devices is typically two years, as the quality of the diodes and electronic components used in most laser apparatuses can result in a significant drop in output power after one or two years of use. The only way to measure the power emitted by a laser device is with a laser-meter.

This power drop issue may go unnoticed by practitioners using low power lasers, as:

They do not generate heat (<3W average power),
The infrared beam they produce is invisible to the human eye.

This can have a significant impact on clinical results, leading to potential patient complaints.

Many practitioners use their K-Laser for more than ten years due to its longevity:

This is thanks to the high-quality components used in its manufacturing, which allows it to offer a 4-year warranty.
Being high-power devices, practitioners can confirm that their unit is functioning optimally themselves as the warmth of the beam is detectable even with invisible IR wavelengths.
K-Laser devices undergo a laser-meter check during service every two years to confirm that they are still functioning at their best.

A longer warranty is a reflection of a manufacturer's confidence in their product and ability to ensure its effectiveness over time.

2- Software update availability

Many laser devices have limited technical specifications and either require manual configuration or have basic software that cannot be updated by the user, making it difficult to stay current with the latest research.

However, K-Laser devices are different. They can be easily updated through the touch screen using the Wi-Fi connection, similar to a smartphone. This process takes less than five minutes and ensures that the device is using the latest software and treatment configurations based on the latest research in laser parameters.

3- Adaptability to new publications

Science is constantly evolving, and new research often provides laser configurations for specific medical conditions. However, most laser devices offer limited configuration options due to their basic technology, which makes it difficult to adapt them to desired configurations such as wavelength, power, pulsing frequency, SuperPulse, and Intense SuperPulse.

Fortunately, K-Laser practitioners can access the manual area of their device and modify any existing configuration. Advanced users can easily build their own programs or replicate the configuration of nearly any publication. As previously mentioned, K-Laser devices offer all the laser technologies and parameters available today, so practitioners are not limited in their treatment options.

4- The design of the laser unit

Laser devices often have a simplistic appearance with bulky square shapes, push-buttons, and oversized plastic handpieces. This outdated design can give the impression of budget equipment in today's world where sophisticated and portable designs are the norm.

However, at K-Laser, we understand that design is essential as it reflects who we are and how patients perceive practitioners.

That's why we strive to offer a future-proof design that showcases modern and advanced technology, inspiring reliability and trust in the practitioner.

Our machines are practical, portable, easy to use, and demonstrate that your practice is providing cutting-edge technology to its patients.

5- Management of technical issues

Equipment maintenance is crucial to keep it in good condition and minimise downtime. At some point, even the most reliable equipment will require service or repair, which can result in lost revenue and unhappy patients due to postponed treatments.

At K-Laser, we understand the importance of quick and efficient service and repair to minimise the impact on your practice:

We offer loaner units when needed,
We perform all service and repair jobs in our NSW facility,
We process repair and service jobs in priority to ensure minimal downtime for your practice.

Our goal is to provide you with a seamless experience and ensure your K-Laser is always up and running.